Shipping + Returns

DOMESTIC SHIPPING

U.S orders ship within 2-3 business days. Upon shipping, you will receive an e-mail confirmation and tracking information.

SHIPPING METHODS

All orders are shipped via FED EX with a flat rate of $14.00. Trust us, it will be worth it.

INTERNATIONAL SHIPPING

Black House Academy offers international shipping to the following countries: Australia, Austria, Belgium, Bahrain, Brazil, Bulgaria, Canada, Chile, China, Columbia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Luthuania, Malaysia, Mexico, Holland, New Zealand, Norway, Panama, Phillipines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirites, United Kingdom.

INTERNATIONAL SHIPPING METHODS

All international orders are shipped within 2-4 business days via FED EX or DHL with a shipping price calculated at checkout.

CUSTOMS, DUTIES AND TAXES

All international orders are shipped delivery duties unpaid. When placing an international order, you agree to pay any applicable customs, duties, or taxes associated with your destination country. Please check with your customs office to dertermine what additional costs might be incurred prior to placing an order.

RETURNS + EXCHANGES

We accept items in new condition with the original tags attached for a full refund, exchange or BHA credit. You have 15 days from the date you receive your shipment to return your items.

REFUNDS

After your return has been processed, you will be refunded the full amount of the items returned, minus the cost of shipping, depending on your bank or credit card company, it can take 5-10 business days to post the refund to your account. For any returned or exchanged items, we do not refund the original cost of shipping.

EXCHANGES

Exchanges are shipped free of charge after receiving the original item returned. You can exchange your items for a different size subject to availability. If you would like to exchange your items for a different style, please return your items for a full refund and place a new order.

PROMOTIONAL CODES

Items purchased using a promotion code are eligible for BHA credit or exchange only. 

INTERNATIONAL RETURNS & EXCHANGES

Please delcare your returns as "9801 - US GOODS RETURNING" on your commercial invoice and keep a copy of your invoice and a tracking number for your records.

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